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Frequently Asked Questions

What is your turnaround time?

The standard turnaround time for an architectural rendering project is 1 week and for 2D/3D plan 3-4 days. The exact turaround time, however, depends on many factors – the number of views, complexity, details, etc. To learn how much time your project will take exactly, please contact us through the website and send a brief. Our team of specialists will take into account all the requirements and give you exact information.

How much does it cost?

The cost depends on your project requirements. For our pricing policy, you can consult our price list. To learn the exact cost for your project, please request a quote in the form below. You will get the price within 1 day only.

What type of payment methods do you accept?

We accept the following PayPal based payment methods:

 

- Bank Card: Visa, Mastercard, Discover, American Express
- PayPal

(You can pay with your bank card if you do not have PayPal account).

What files do I need to send in order to start a project?

Generally, you can send us any kind of files, either hand sketches or even a video briefing.

The most basic references are drawings, architectural or design sketches, plans or photos of plans.

If you have the exact idea for a project, you can send us everything you have.

Ideally, we prefer to work with the following formats of files:
 – CAD format, pdf, jpeg, jpg, png or any other vector format.

How many projects can you do at the same time?

As many as you need! The sky's the limit. We always have teams to take up the project of any scale, and they can work on your tasks simultaneously.

How will I communicate with a team throughout the process?

Our clients communicate with us with chat and emails. You can ask questions, leave comments, and check on the progress at any time.

Can our marketing or design agency resell your products?

Yes. Simply send us your client’s files, have us to do the design work, and you can resell the plans. Real Estate Floor Plans is your real estate marketing partner of choice.

Are revisions really free?

Yes, revisions to your project are free.

By revisions, we mean changes that are less than 40% of the project workload. If the changes you want to make exceeds this limit, then we consider it a new project.

I already have in-house specialists. Why do I need outsource services?

- We can be your backup in high season;
- We take up large-scale projects and deliver results within the short term;
- Your project routine is our passion – we’ll be delighted to save you from it;
- We give way better value for money – you don’t have to pay us holidays or sick leaves, finance corporate training, rent equipment, and think of how to keep us busy when there are no projects.

What are your working hours?

Our online support works 24/7. You can leave a message in a chat or send email at any time.

Need help? Text Us

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